How to solve 'Outlook not responding' cases 'Outlook not responding' - Common reasons and solutions Home > Outlook & Email Tips > 'Outlook not responding.' Let's hope, that Microsoft will fix this issues soon and re-release update KB3097877.Optimize & Speed Up Outlook Using the Weight Diet Add-in It seems also that update KB3097877 is the root cause. Some users are no more able to log in after applying security updates issued on November 2015 patch day.32 Bit applications like RocketDock or Teamviewer seems to fail after installing update KB3097877.Windows 7 sidebar and gadgets are failing to work – the sidebar drops error 0xc0000374 – so uninstalling KB3097877 fixes this issue.

In a German blog post I've collected other collateral damages probably caused by update KB3097877. Uncheck update KB3097877, right click on this entry and select Hide update, to prevent a further install. Then go to Windows Update, searches for neu updates. Temporary fix: Uninstall update KB3097877Ī more radical solution is, to open control panel, go to Programs and features, show Installed updates and uninstall KB3097877. Afterward, you should be able to read HTML mails in Outlook. The screenshot shown above is from a German Outlook. Then go to Outlook options and disable the image auto download option in security settings. Now Outlook isn't able to automatically download embedded images in HTML mail. Solution: Disable your machine's Internet connection and launch Outlook. This auto load can be set in options, but due to the crash, it's not possible to access Outlook options. The crash occurs, if Outlook tries to load embedded images in HTML mails. Update KB3097877 is closing a Remote Execution vulnerability, if an attacker convinces a user to open a specially crafted document or to go to an untrusted webpage that contains embedded fonts. KB3097877 causing severe difficulties for some Windows 7 Outlook issues after Windows update (11/11) ()Ĭrashes since 11/11/15 Updates in both Outlook 20… (Technet) Searching the web, I found a few places, where users are reporting the same error. Some of my German blog readers notified me about the problem ( November 2015-Patchday mit Updates für Office und Windows).

Outlook crashes when opening html email